FAQ's

Orders & Shipping

Sure thing! We're happy to help make your shopping experience a breeze. You can easily view our store in your preferred currency by scrolling to the bottom of our website and selecting it. No need to worry about pesky exchange rates or complicated conversions - we've got you covered. So go ahead and shop with ease, knowing that Teeporium® is here to make your life a little bit simpler. Happy shopping!

Eager to know when your goodies will arrive? You can check out our shipping time estimates over on this page. We strive to get your order to you as quickly as possible, so you can start enjoying your new Teeporium® threads in no time!

Returns & Exchanges

Here at Teeporium, we're serious about being happy. But we can't be happy unless you're happy. And that's why we offer a 60-day exchange policy from the date of purchase.

Item(s) must be returned in their original condition, which means that they must be unused, unworn and unwashed.

Simply click here to start the return process. Once approved, we will issue you a return label to send the item(s) back to us. Your exchange will be processed within 14 days of receiving your returned item(s).

It's all good! We can issue you with a store credit to use whenever you like. there is no time limit on when you need to redeem it, so take your time.

So you've bought for someone else and they don't dig the design on the T-shirt you bought for them, for some crazy reason. That's ok, you can exchange it for any other design on the same product for the same value. If you exchange it for something that costs less, you'll get a store credit for the difference. If it's more, we will charge you for the difference.

Product Information

So you've just unboxed your brand new printed shirt or hoodie or other printed item and you might get a whiff of vinegar. What's that all about? Don't worry, it's not unusual - it's a result of the printing process and it's not permanent.

Fixation agent (sometimes known as pre-treatment) is used for all direct-to-garment prints across the industry. It helps the ink bond with the fabric - a bit like how you will bond with your Teeporium shirt - and without it, the ink would flake off the garment.

The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash. If the discoloration is noticeable, the printing quality control team will include a card explaining that it's from the fixation agent and what to do.

It's not brain surgery, but neither is making pavlova, and what's the bet that most of us still can't do it? So it's a fair question to ask.

WASHING DIRECTIONS:

  • Turn your clothes inside out
  • Machine wash in cold water on a gentle cycle
  • Tumble dry on low, or hang-dry for longest life. Do not dry clean.

IRONING DIRECTIONS:

  • Cool iron inside-out
  • Do not iron the prints

Your Teeporium® purchase should last you many moons if you show it some care.

Hmm, that's a tough one - we don't know you personally, so we can't say for sure! But what we can tell you is that we're pretty darn picky when it comes to the products we work with. We only choose items that have a solid reputation for being true to size, or clear about the sizing, so you can feel confident when making your purchase. And if you want to be extra sure, just click on the 'size chart' link on the item's page to get all the nitty-gritty details.

At Teeporium®, we are committed to sourcing products from providers who prioritise sustainable and ethical practices. We select from a network of ethical manufacturers all around the world, and strive to ensure that every product in our store is made to the highest ethical standards and free from child labor.

While this may mean slightly longer wait times for shipping, there's no doubt that it's worth it to ensure that our products are contributing to a better world.

We're a picky bunch here at Teeporium® - and we wouldn't have it any other way! We knew from the start that we had to find the absolute best products out there in order to make our vision a reality. And boy, did we deliver! Our tees are seriously out of this world when it comes to softness and fit. Don't believe us? Even the pickiest of picky people can't help but sing our praises. Trust us, once you slip into one of our tees, you'll never want to take it off. So go ahead, indulge your inner fusspot and experience the ultimate in comfort and style with Teeporium®.

You will be (insert cheeky wink).

Here are Teeporium, we're a bunch of workaholics who love designing products and equally love to dress on trend. And that's exactly why Teeporium was envisioned. We got sick of dressing for work instead of for ourselves. We believe that you shouldn't have to sacrifice style for professionalism, so our designs are perfect for those pesky dress codes that can limit self-expression.

Our tees are versatile little things - you can dress 'em up with a blazer for a professional look, or keep it casual and comfy for a walk with your furry friend. We've carefully curated our collection to make sure each tee is up for any adventure you have in mind, whether it's a day at the office or a laid-back weekend with friends. We believe that comfort and style go hand-in-hand, so you can always count on Teeporium® to deliver both.

Absolutely! We love when customers come to us with their unique designs and ideas. At Teeporium®, we can help bring your creative vision to life by applying your design to our high-quality products. Whether it's a fun graphic, a clever pun, or a meaningful message, we're here to make it happen.

Just reach out to us through our contact page or shoot us an email at hello@teeporium.com to get started.

At Teeporium®, we're not exactly saints - but we do have a heart, and it beats for the well-being of children worldwide. It's just plain common sense to us that no child should be forced into making products that we align our branding with. Our parent company usually has it easy in this regard, since they manufacture the products themselves and can keep a watchful eye on who they're working with.

But when Teeporium® came on the scene, our outsourcing model meant that we had to make sure our printing partners shared the same values. That's why we carefully choose our partners, based not only on their commitment to reducing waste, but also on their stance against child labor and human trafficking. We're not messing around when it comes to this issue - we will always strive to align ourselves only with supply partners who refuse to compromise on these core values. So rest assured that when you shop with Teeporium®, you're supporting a company that cares about more than just fashion and awesoem homewares - we care about the future of our world, and the children who will inherit it.

Payments

We accept: Visa, Mastercard, Amex, Shop Pay, Apple Pay, Google Pay and Paypal. Oh, and you can also Buy Now, Pay Later with Afterpay!

The Art

We're like the lovechild of a world traveler and an artist, constantly on the hunt for the most amazing designs out there.

We also work with creatives from all corners of the globe, and we're seriously picky about what makes the cut. We won't feature anything that we wouldn't proudly display in our own homes. And when it comes to matching designs with products, we're like a matchmaker on steroids - everything we do is tailored to bring out the best in every piece.

Are you an independent artist who's got an eye for killer designs and words that pack a punch? We want you on our team!

Slide into our DMs with your Instagram, Dribbble, or Behance handle. Don't send links, though. We're not into clickbait.

Get paid for unleashing your creativity! Here's how it works: You join our squad of collaborators in an application that is connected to this website. You submit your designs, and once approved, your designs will be assigned to you within the application. Whenever a product with your design is sold, you get a sweet cut of the profits. It's that simple!

The Collaboration

Let's do this! But first, we need to make sure you're not just a bot with a bunch of fake followers.

You'll need at least 500 legit followers to be considered. Don't worry, we're not just looking for big numbers, we want to see real passion from our collaborators. We've seen accounts with thousands of followers who are as fake as a spray tan in a rainstorm, and we've seen accounts with a few hundred followers who are worth their weight in gold.

So show us what you've got, and who knows? You could be the next member of our collaborator crew!

Click here to collaborate with us, or email hello@teeporium.com

Who Is Teeporium?

Meet our parent, Brands United Group Pty Ltd! They're all about creating brands that give you high-end designer quality without breaking the bank. They've got an awesome collection of brands under their belt, including the super popular baby bean bags from Chibebe (which got snapped up by a US company in 2021).

But hold on to your hats, because Teeporium® is breaking all the rules! Instead of doing everything in-house, we've gone global with our suppliers to print and ship our products. Why, you ask? Not only does it cut down on waste, but it means we can get our designs to you ASAP, without waiting months for manufacturing. Who says you can't have it all?

Teeporium® is homegrown in the land Down Under and our HQ is nestled in the charming suburb of Keysborough, Victoria.

Our designs come from a mix of in-house geniuses and creative minds from all corners of the globe. We bring you the best of both worlds to make sure our tees are the talk of the town.

Our designs are then printed on products that are sourced from all over the globe, then shipped to you.

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